Research

research

COVID-19 and Guest Engagement Analysis in the Entertainment Industry: towards an Integrated Approach
Authors: Barbara Antonucci, Andrea Ciceri, Nicole Cutrufo, Courtney Riall Mallory, Giulia Songa. Abstract The present paper outlines the results of research on user engagement with theme park online contents and
Doitwell Editorial Staff October 8, 2021

research

Exploring the Future of Guest Experience in Response to COVID-19
Introduction by Nicole Cutrufo The travel and entertainment sector is among those most affected by the COVID-19 emergency. We’ve gathered professionals and researchers from multidisciplinary fields passionate about Guest Experience.
Doitwell Editorial Staff May 18, 2020