Research

research

COVID-19 and Guest Engagement Analysis in the Entertainment Industry: towards an Integrated Approach

Authors: Barbara Antonucci, Andrea Ciceri, Nicole Cutrufo, Courtney Riall Mallory, Giulia Songa. Abstract The present paper outlines the results of research on user engagement with theme park online contents and

Exploring the Future of Guest Experience in Response to COVID-19

Introduction by Nicole Cutrufo The travel and entertainment sector is among those most affected by the COVID-19 emergency. We’ve gathered professionals and researchers from multidisciplinary fields passionate about Guest Experience.

Research

COVID-19 and Guest Engagement Analysis in the Entertainment Industry: towards an Integrated Approach

Exploring the Future of Guest Experience in Response to COVID-19

Doitwell is a management consulting firm that helps clients improve their performance by applying agile strategies, process excellence, and putting customers at the center of everything you do.

Orlando, Florida
U.S.A

Social

Research

COVID-19 and Guest Engagement Analysis in the Entertainment Industry: towards an Integrated Approach

Exploring the Future of Guest Experience in Response to COVID-19

Doitwell is a management consulting firm that helps clients improve their performance by applying agile strategies, process excellence, and putting customers at the center of everything you do.

Orlando, FloridaU.S.A

Social

Orlando, Florida
U.S.A