Meet the team

Nicole Cutrufo is a Guest Experience Strategist and University Lecturer of Guest Experience Management in Rome, Italy. Nicole helps companies to design, streamline, and execute digital strategies that put guests at the center — to create amazing experiences and drive strong business results. Having worked around the world in the US, Italy, Germany, and France supporting large brands (Disney, Universal Studios) as well as supporting startups, She specializes in content strategy, e-commerce, conversion funnels, guest experience, apps, reviews, and more.