Nicole Cutrufo is a Guest Experience Strategist and University Lecturer of Guest Experience Management in Rome, Italy. Nicole helps companies to design, streamline, and execute digital strategies that put guests at the center — to create amazing experiences and drive strong business results. Having worked around the world in the US, Italy, Germany, and France supporting large brands (Disney, Universal Studios) as well as supporting startups, She specializes in content strategy, e-commerce, conversion funnels, guest experience, apps, reviews, and more.
Courtney Mallory is a Global Project Coordinator based in Jeju, South Korea. Her academic background is in Event and Hospitality management; and most of her career has focused on domestic and international conference and meeting planning for associations in Washington D.C. Her current projects involve connecting clients’ projects with international consultants at Doitwell.